Emergency Services

Find official emergency alerts and public safety information for Jackson and Josephine counties. Call 911 for immediate emergencies and 988 for crisis support.

Phone numbers

Emergency
Call 911. For immediate danger, fire, a medical emergency, or an overdose.
Crisis support
Call 988 · Text 988. For mental health or substance-use crisis support.
Local crisis lines
Jackson County: 541-774-8201
Josephine County: 541-474-5360
Other needs
Call 211. For food, housing, and other services.

16 resources

On this page

Medford

Max's Mission

541-499-8485 Website

Max's Mission provides free naloxone, overdose-prevention education, testing strips, peer support, referrals, and harm-reduction outreach across Jackson and Josephine counties. Residents of Jackson, Josephine, and Klamath counties can also request a naloxone kit by mail through the website. Call 911 for an overdose emergency.

1117 E Main St Suite 3, Medford, OR 97504 Addiction Recovery

Central Point

Aging and Disability Resource Connection

541-618-7572 Website

The local Aging and Disability Resource Connection helps older adults, people with disabilities, families, and caregivers in Jackson and Josephine counties understand and connect with available services. Advocates can help with benefits and care options, caregiver support, behavioral health resources, health programs, and the emergency Disaster Registry.

155 N 1st St, Central Point, OR 97502 Medical, Mental Health

Emergency Communications of Southern Oregon

541-776-7206 Website

Emergency Communications of Southern Oregon (ECSO) is the combined 911 dispatch and public-safety answering point for Jackson County and Crater Lake National Park. Call 911 for emergencies or 541-776-7206 for non-emergency contact; do not visit the operations facility expecting walk-in service.

400 Pech Rd, Central Point, OR 97502

Area-wide and online

211info

211 Website

211info is Oregon's free, confidential referral service for local food, housing, utility, child care, health, mental health, legal, employment, transportation, and disaster resources. Search online, dial 211 or 866-698-6155, or text your ZIP code to 898211. Language interpreters are available.

988 Oregon

988 Website

Call or text 988, or chat online, for free and confidential emotional support from a trained crisis counselor at any hour. 988 Oregon supports people dealing with suicidal thoughts, emotional distress, loneliness, alcohol or drug use, or concern about someone else. Call 911 when there is an immediate threat to life, a medical emergency, a fire, or a crime in progress.

Alerts & Apps

CrimeRadar

Website

CrimeRadar offers maps, alerts and AI-generated summaries of public-safety dispatch audio for iPhone and Android. Coverage varies by available feeds. Reports are unconfirmed and may be inaccurate; check official sources for confirmation. Free download with ads and in-app purchases.

Jackson Alerts

Website

Jackson Alerts provides county emergency and community notifications, including wildfire, weather, road-closure and evacuation information. Sign up through the county and learn your evacuation zone.

PulsePoint

Website

PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby. PulsePoint Respond is not available in all areas. The service is only offered where adopted by the local public safety agency.